Stakeholder expectations of how companies will carry out their operations have never been higher. In former times, an organization might have focused almost exclusively on delivering a financial return to its business owners. Nowadays communities, governments and other stakeholders clamor for their share of the rewards. They expect to see some social or economic benefit from the extraction, distribution, processing, or other productive functions that the company is involved in.

There are compelling reasons for companies to understand, analyze, and mitigate negative impacts from their operations, and they are expected to go further and create significant positive outcomes for the community.

This training course will assist attendees in learning about how to adopt new and better sustainable business practices to increase the social responsibility of their organizations.

  • Learned the meaning and relevance of corporate social responsibility to their own organization
  • Learned tools and techniques to reduce the risks to and improve the impacts their organizations have on the communities and environments in which they operate
  • Practiced methods to develop or improve CSR projects and programmed in their own environment
  • Observed examples of good and bad business conduct across different economic sectors, including the resource extraction industries, and infrastructure development industries
  • Identified where business practices within an organization are failing to meet new expected standards
  • Developed the building blocks of an action plan to apply the lessons learned

Day 1

What Do We Mean by Corporate Social Responsibility (CSR)?

  • The Scope of CSR
  • Profit, People, Planet – measuring the Triple Bottom Line
  • Using the ISO 26000 definition of Social Responsibility
  • Assessing Materiality to focus our CSR planning
  • Case studies of social responsibility in the extractive industries

Day 2

CSR in the Communities that we Impact

  • How do we impact the host communities in which we operate?
  • Stakeholder expectations of our organization
  • Assessing and managing Sustainability risks with impacted communities
  • Developing Stakeholder Engagement and Management Plans
  • Case studies on Major challenges
  • Relocation of communities
  • Mine closure

Responsible Corporate Behavior in the Supply Chain

  • Sustainability risks from suppliers and vendors
  • Combating child labor in our supply chain
  • Controlling contractor abuses in construction
  • Developing a sustainable approach to sourcing raw materials

Day 3

A Project Approach to Corporate Social Responsibility

  • Developing local infrastructure
  • Initiating water supply and sanitation services
  • Supporting community health and education
  • Local workforce capacity building
  • Micro-credit supporting new SMEs
  • CSR Project Case studies

Day 4

Outbound Activities Aimed At Improving:

  • Communication
  • Teamwork
  • Confidence
  • Motivation

Day 5

Frameworks for Measuring Impact and Communicating Results

  • How can we measure our success in CSR?
  • Key performance indicators to support the CSR plan
  • What should we report and why?
  • International measurement systems
  • Global Reporting Initiative (GRI)
  • UN Global Compact

  • Professionals involved in setting up or administering corporate responsibility or sustainability programmed in industries that impact communities, such as the extractive industries.
  • Individuals involved in planning and managing infrastructure development such as road construction and maintenance, water projects, or environmental services management
  • Team members working in operational functions, including community relations, human resources, supplier or public relations, and government affairs.
  • Officials in state-owned enterprises or government ministries involved in meeting the needs of stakeholders in their communities.

  • Face To Face
  • Role playing
  • Post session assessment
  • Video presentation
  • Case study

  • English
  • Indonesia