Emotional intelligence is your awareness regarding your actions and feelings, including how they affect the people around you.

Emotional intelligence is highly valued by hiring managers. The hiring managers surveyed by CareerBuilder shared that people with high EQ excelled at staying calm under pressure, resolving conflict effectively, behaving with empathy, and leading by example. You may not be looking for a job outside your workplace, but if you want to improve your odds of getting that next promotion at your place of business, then sign up for this course today.

  • Measure and analyze your emotional intelligence levels
  • Understand why emotional intelligence is valuable to you as a servant leader
  • Realize how to express emotions successfully and respond effectively in emotional situations
  • Create strategies to alleviate emotional breakdowns
  • Use emotional intelligence to inspire and lead others effectively

Day 1

Emotional Intelligence Overview

  • Defining emotional intelligence
  • Measuring your level of emotional intelligence
  • Learning the dimensions of emotional intelligence

Day 2

Dealing with Emotions

  • Contributing factors that generate emotions
  • Expressing emotions
  • Responding to emotional situations

Using Emotional Intelligence to Manage Yourself

  • Increasing self-awareness
  • Improving self-regulation
  • Managing your expectations

Day 3

Using Emotional Intelligence to Develop Relationships

  • Increasing social awareness
  • Managing relationships
  • Nurturing and promoting relationships

Day 4

Outbound Activities Aimed At Improving:

  • Communication
  • Teamwork
  • Confidence
  • Motivation

Day 5

Using Emotional Intelligence to Lead Others

  • Inspiring people and teams
  • Managing disruptions and conflicts with emotional intelligence
  • Turning groups of people into cohesive teams
  • Making difficult decisions
  • Communicating effectively with others

Anyone who wants to improve their level of emotional intelligence would benefit from this course:

    • Professionals
    • Practitioners
    • Anyone wanting to accelerate their┬ácareer

  • Face To Face
  • Role playing
  • Post session assessment
  • Video presentation
  • Case study

  • English
  • Indonesia