A workplace where employees treat one another with civility and respect is far more likely to function at optimum levels of productivity. Unfortunately, the rise of disrespectful behaviors in business seems to be at epidemic levels, and the result is a steady erosion in morale and productivity. This course provides strategies for leaders and managers to recognize and handle offensive, disrespectful and inappropriate behaviors. It also explores how to improve productivity by modeling better behavior and fostering a culture of civility and mutual respect.

  • Recognize Disrespect in the Workplace
  • Correlate the Relationship Between Organizational Climate and Productivity
  • List Strategies to Initiate a More Respectful Climate in Your Organization
  • Use Coaching Strategies to Help Employees Resolve Issues Independently and to Alter the Disrespectful Behavior of Others

Day 1

Workplace Respect

  • Identify Behaviors That Impede a Respectful Workplace
  • Assess the Intent of Disrespectful Behaviors in Your Organization
  • List the Components of a Respectful Workplace

Day 2

Strategies That Create Respectful Workplaces

  • Describe How a Leader’s Actions Foster a Respectful Workplace Culture
  • List Specific Actions a Leader Must Take to Insure Workplace Respect
  • Assess Your Own Strengths and Areas for Improvement in Establishing a Respectful Workplace
  • List Practices Other Organizations Use to Support a Respectful Workplace Culture

Day 3

Coaching Solutions That Maintain Respectful Workplaces

  • Identify Steps Employees Can Use to Deal Successfully with Disrespectful Situations
  • Apply Managerial Coaching Strategies to End Disrespectful Behaviors in the Workplace
  • Use Questions to Engage Employees in Productive Performance Discussions

Day 4

Outbound Activities Aimed At Improving:

  • Communication
  • Teamwork
  • Confidence
  • Motivation

Day 5

Bullying in the Workplace

  • Differentiate Between Disrespectful Behavior and Bullying
  • List Actions Employees Can Take
  • Identify Ways Your Organization Can Address Bullying

  • Senior managers, directors, vice presidents, division heads, managers, human resource professionals
  • Others in positions of leadership.

  • Face To Face
  • Role playing
  • Post session assessment
  • Video presentation
  • Case study

  • English
  • Indonesia