High performance teams are essential for organizations to perform well. It is common to hear of management teams, production teams, service teams or even whole organizations being referred to as teams. Employers stress the importance of employees working as a team and advertise for staff with the ability to work in such a way. In a general sense, people talk of teamwork when they want to emphasize the virtues of co-operation and the need to make use of the various strengths of employees.  However, many teams underperform and this causes major problems for the organization, and therefore the team leader.

  • Recognize the difference between ineffective and effective teams
  • Devise a strategy to manage the team through the stages of development
  • Discover techniques for improving their personal performance as a team leader
  • Examine the art of motivating employees
  • Consider methods of dealing with conflicts between team members
  • Review strategies for handling difficult people

Day 1

Building a High-Performance Team

  • The Goals of Teamwork
  • High Performance Team Masterplan
  • Identifying Effective Team Behaviors
  • Identifying Ineffective Team Behaviors
  • Understanding Team Player Styles
  • Overcoming Obstacles to Effective Teams

Day 2

Leading Different Types of Teams

  • Employing Teams
  • Creating Virtual Teams through Technology
  • Overcoming Resistance to Teamwork
  • Meeting Team Performance Challenges
  • Understanding the Stages of Team Development
  • Essential Skills for Team Leaders

Day 3

Self-Motivation and Development

  • Harnessing the Power of Your Abilities
  • Choosing Empowering Beliefs and Values
  • Building Your Self Confidence
  • Maintaining a Positive Attitude
  • Strengthening Determination and Commitment
  • Turning Ideas into Action

Dealing with Team Conflict

  • Understanding the Causes of Conflict
  • Conflict Mode Instrument
  • Pacing & priority conflicts
  • Dealing with Different Behavioral Styles
  • Managing Conflict Effectively
  • Obtaining the Benefits of Productive Disagreement

Day 4

Outbound Activities Aimed At Improving:

  • Communication
  • Teamwork
  • Confidence
  • Motivation

Day 5

Dealing with Difficult Team Members

  • Types of Difficult People
  • Adopting an Assertive Approach
  • Models for Effective Counselling
  • Managing the Difficult Team Member
  • Dealing Appropriately with Personal Criticism
  • Developing an action plan

  • New members of the management team
  • Team leaders interested in further management development
  • Managers seeking to enhance their skills in leading teams
  • Team leaders who wish to build high performance teams as part of their personal and organizational development

  • Face To Face
  • Role playing
  • Post session assessment
  • Video presentation
  • Case study

  • English
  • Indonesia