OVERVIEW

From airport greetings and transportation to guest accommodations, special meals, entertainment and gifts, Corporate Protocol Officers and those employees tasked with these responsibilities, know the pressure of making an international visit a success. From start to finish, he or she plays a vital role in setting the tone and leaving lasting favorable impressions upon international guests.  Corporate Protocol Officers must have solid skills in both International Protocol as well as meeting planning across cultures. Whether your company employs you fulltime as a Protocol Officer or these responsibilities are just some of your many duties, our “Corporate Protocol Officer Training” program will ensure that every detail is accounted for, resulting in the highest possible regard for you and your company in the international arena.

OBJECTIVES

  • Ability to effectively and appropriately work across cultures
  • Opportunity to favorably impact relationship-building with clients
  • Chance to increase business potential and company’s sales and profitability
  • Enhanced personal reputation within your company and among clients
  • Opportunity to learn new and valuable skills
  • Enhanced earning and promotion potential within your organization and in the marketplac

COURSE CONTENT

Day 1

  • Pre-visit research and preparation
  • Airport meetings and transportation
  • Handshakes  and introductions

Day 2

  • Titles and forms of address
  • Appropriate and inappropriate conversation topics
  • Nonverbal communication

Day 3

  • Hotel accommodations
  • Menu planning and handling dietary restrictions
  • Business dining
  • Entertaining
  • Toasts
  • Flags

Day 4

Outbound Activities Aimed At Improving:

  • Communication
  • Teamwork
  • Confidence
  • Motivation

Day 5

  • Ceremonies and Master of Ceremonies duties
  • Gift-giving
  • Interpreters and translators
  • Professional attire

WHO SHOULD ATTEND

This course will be of interest to:

  • Practicing diplomats
  • Civil servants
  • Others working in international relations who want to refresh or expand their knowledge under the guidance of experienced practitioners and academics

METHODOLOGY

  • Face To Face Tutorial
  • Group Discussion/Role Play
  • Video Presentation
  • Case Studies

PERIOD

5 working days

LANGUAGE

  • English
  • Indonesia