- How to schedule foreign visits
- Receive foreign dignitaries appropriately
- Understand the impact of culture, nationality and religion on protocol
- Avoid common protocol pitfalls
- Secure visas, tickets and travel documents
The protocol officer is responsible for fostering understanding and cooperation between individuals, corporations, organisations and foreign bodies – they play a critical role in maintaining international relations.
Failure to adhere to protocol, or following poorly thought out protocols can result in embarrassment, damaged reputations, or even compromised security to senior officials and dignitaries, it is therefore imperative that protocol officers fully understand what is required of them in guiding those they represent in diplomatic scenarios, particularly when traveling overseas or greeting foreign visitors.
This programme, aimed at protocol, travel and security officers will equip participants with the skills and understanding to navigate the delicate waters of international protocol. The programme will cover how to arrange overseas visits, receive foreign dignitaries appropriately, advise staff on formalities and courtesies that should be observed and provide transport, security and support to government officials and VIPs.
The focus will be on interactive learning, utilising case studies and participative exercises to emphasise how protocol should be carried out. Participants will also be encouraged to discuss what diplomatic obstacles they have encountered and what protocols should be followed in these circumstances.
This course will be of interest to:
5 working days