PROTOCOL OFFICERS AND EXECUTIVE PERSONAL ASSISTANT

OVERVIEW

This day course programme seeks to build the skills sets, knowledge and competence of Executive Assistant (Personal Assistant) in Delivering their roles more effectively.

COURSE CONTENT

Day 1

Defining the Effective Executive Assistant

  • Core Competencies
  • Types of Executive Assistant

Exploring the Position of Executive Assistant

  • Enique Challenges
  • Unque Rewards
  • Dispelling the Myths of Executive Assistant

Day 2

Creating Success

  • Layring the Foundation
  • Building a solid Structure
  • Long Term Care and Maintenance

The Role of Executive Assistant within the Team

  • Planning, coordinating, organizing, leading. Coaching, introducing change
  • How and why teams work well together
  • Phases of Team Development
  • Team Building / Team Maintenance Skills

Day 3

Goal Setting with the Team

  • Key Responsibilities
  • Performance Standars
  • Task Allocation

Your Profil as a Manager and Team Leader

  • How to Build Your Profile
  • Strategies for Meeting and Exceeding Expectations
  • Influencing Skills

Day 4

Outbound Activities Aimed At Improving:

  • Communication
  • Teamwork
  • Confidence
  • Motivation

Day 5

Effective Time Management

  • Setting Goals
  • Planning Tips & Tricks
  • Setting up a Routine
  • Doing it Right
  • Putting an End to Procrastination
  • Getting Organized
  • Organizing Your Files
  • Managing Your Worklood

WHO SHOULD ATTEND

  • Protocol Officers, Executive Assistant and Senior Secretaries working with CEOs
  • Any Executive Assistant wishing to improve professional skills and communication within the management team

METHODOLOGY

  • Face To Face Tutorial
  • Group Discussion/Role Play
  • Video Presentation
  • Case Studies

PERIOD

5 working days

LANGUAGE

  • English
  • Indonesia
  • Tetun