Recruiting the best candidates for your team is an incredibly important function and yet it can often seem a daunting exercise as the potential consequences of making the wrong decision are huge.

This course is therefore designed to help managers to make the right decisions in the recruitment of new staff. The emphasis is on the use of a structured approach where good preparation and effective interviewing techniques ensure that the ‘right’ candidates are taken on by the organization in accordance with internal policies, best practice and legal considerations.

  • Explain the Impact of Recruitment-Related Challenges on the Hiring Process
  • Identify Categories to Both Explore and Ignore During an Interview in Order to find the “Best Fit”
  • Distinguish Between the Effectiveness of Different Types of Questions and When They Are Best Asked
  • Identify Those Components That Will Contribute to Making an Informed Hiring Decision
  • Assess the Impact of Employment Law on Each Stage of the Hiring Process

Day 1

The Hiring Process

  • Determine Current Individual Interviewing Skills and Knowledge in Relation to Key Elements of an Effective Interview
  • Describe the Benefits of Effective Interviewing Skills
  • Identify the Effects of a Poorly Planned and Executed Hiring Process
  • Isolate the Components of a Comprehensive Hiring Process

Recruitment Challenges

  • Describe the Factors Affecting Recruitment
  • Explore Applicant and Employer Perspectives
  • Identify the Process for Developing an Effective Recruitment Plan
  • Identify Legal Concerns with Regard to the Impact of Employment Law on Recruitment

Day 2

Recruitment Sources

  • Isolate Organizational and Job-Specific Competencies
  • Identify the Benefits and Risks of Various Recruitment Sources
  • Attract Qualified Applicants

Interview Components

  • Identify What Applicants Need to Know
  • Identify “Best Fit” Qualities
  • Examine Legal Concerns Regarding Interview Components

Interview Questioning Techniques

  • Distinguish Between the Effectiveness of Different Types of Questions and When They Are Best Asked
  • Discuss the Competency-Based Approach to Interviewing Compared with Other Methods
  • Examine Legal Concerns Regarding Questioning Techniques

Day 3

Formula for Success

  • Identify the Role of Active Listening
  • Identify the Role of Body Language
  • Discuss Applicant Interest vs. Skill
  • Discuss How to Select the Most Productive Type of Interview


  • Discuss How Documentation Is Used in the Hiring Process
  • Examine Legal Concerns Regarding Documentation
  • Compare Effective vs. Ineffective Documentation

Day 4

Outbound Activities Aimed At Improving:

  • Communication
  • Teamwork
  • Confidence
  • Motivation

Day 5

Social Networks and the Hiring Process

  • Define and Assess How Social Media Is Used During the Hiring Process
  • Explain the Components of a Social Media Policy
  • Identify the Legal Concerns Regarding Social Media and Hiring

The Final Selection

  • Discuss the Advantages and Disadvantages of Traditional Selection Considerations
  • Examine Legal Concerns About the Final Selection
  • Develop Final Selection Guidelines

  • Managers, superintendents, supervisors and officers in the functions of human resources or recruitment whose jobs require recruiting and selecting employees.
  • The course is also very useful for all those outside human resources whose jobs require conducting frequent and important selection interviews.

  • Face To Face
  • Role playing
  • Post session assessment
  • Video presentation
  • Case study

  • English
  • Indonesia