THE DESIGN, STRUCTURE AND PROCESS OF PUBLIC ORGANIZATIONS

This course provides an introduction to public management, with a focus on the environment, structure and design of the organizations that public managers run. We will build from a foundation in organizational theory, and consider management challenges facing organizations that carry out public purposes. We will focus on traditional public sector organizations, government funded bureaus and agencies that deliver public services directly to citizens, but will also consider other organizations that operate in the public sector (e.g. nonprofits, private firms under contract).

  • Explain the purpose of public sector organizations
  • Describe how public sector organizations are structured to operate
  • Prioritize the external stakeholders of public sector organizations
  • Identify and manage external and environmental challenges to organizational

Day 1

  • Introduction, Course Overview, and Understanding Organizations
  • Mission, Goals and Objective
  • Public vs Non-Profit vs Private Organizations
  • Stakeholder Identification, Prioritization and Engagement

Day 2

  • Identify the different environments in which organization exist
  • Explain how an organization’s environment influences the organization’s structure
  • Identify internal challenges to organization performance
  • Organizational Environment: Political and Legal
  • Organizational Alignment and Strategy
  • State the challenges public organization face in achieving success

Day 3

  • The Important Concepts of Job Design
  • Mechanistic and Organic Models of Organization Design
  • Contingency Design Theories
  • Hierarchy
  • Network and Partnerships
  • SWOT Assignment Due

Day 4

Outbound Activities Aimed At Improving:

  • Communication
  • Teamwork
  • Confidence
  • Motivation

Day 5

The process of organization

  • Managing communication :
    • The importance of communication
    • Communicating within Organizations
    • Improving Communication in an Organization
  • Decision making :
    • The Decision-Making Process
  • A Model for Managing Organizational Change

  • People who work in public organizations and anyone who is interested

  • Face To Face
  • Role playing
  • Post session assessment
  • Video presentation
  • Case study

  • English
  • Indonesia