OVERVIEW

The Balanced Scorecard Training Program provides participants with background and resources in all areas that are important to lead or participate on a team to build, implement, and sustain a balanced scorecard planning and management system in their organization. The program includes in-depth study of strategic thinking, strategic planning, organization assessment, strategy mapping, performance measures and target setting, strategic initiatives, automation, cascading and strategic management.

OBJECTIVES

To ensure long-term flexibility and survival, an organization needs to prepare for the future. The balanced scorecard managing system “maps an organization’s strategic objectives into performance metrics in four perspectives: financial, internal processes, customers and learning and growth,” . It offers an approach to deciding where your organization is heading, what you need to get there, and what you need to measure and control to achieve your goals.

COURSE CONTENT

Day 1

Introduction to the Balanced Scorecard

  • Introduction to the Balanced Scorecard
  • Benefits of the Balanced Scorecard
  • Beginning with a Vision
  • The Financial, Customer, Process Perspectives in Detail
  • Strategy Maps and Strategic Themes
  • Lag and Lead Measures
  • Constructing a Strategy Map

Day 2

Understanding Strategy

  • The Balanced Scorecard Development Process
  • Understanding Organizational Strategy
  • Exploring the Strategies of Participants’ Own Organizations
  • Creating a Strategy-centric Organization
  • Engaging the Leadership Team
  • Exploring Case Study Examples

Day 3

Building Strategy Maps

  • The Learning & Growth Perspective in Detail
  • Creating a Climate for Action
  • Creating Strategy Maps for Participants Own Organizations
  • Strategic Measure
  • Linking Strategy and Business Planning

Day 2

Outbound Activities Aimed At Improving:

  • Communication
  • Teamwork
  • Confidence
  • Motivation

Day 5

Building a Complete Balanced Scorecard

  • Strategic Targets
  • Mapping Strategic Initiatives
  • Monitoring and Reviewing the Balanced Scorecard
  • Completing the Balanced Scorecard for Participants’ Own Organizations
  • Planning for Implementation
  • Cascading the Balanced Scorecard Across an Organization

WHO SHOULD ATTEND

  • Executives
  • Managers with responsibility for creating or managing a Balanced Scorecard
  • Financial Officers and Controllers
  • Process Managers
  • Strategic Planning Managers
  • Others interested

METHODOLOGY

  • Face To Face
  • Role playing
  • Post session assessment
  • Video presentation
  • Case study

PERIOD

5 working days

LANGUAGE

  • English
  • Tetun
  • Indonesia