This training course presents an opportunity for participants  to update and further develop their understanding of effective HR Administration.

Participant will learn all about the necessary personal attributes, company processes and various support systems employed to successfully perform the role competently.

The programme explores the full spectrum of Human Resource responsibilities including:-

  • Recruitment interview processes and techniques
  • Being effective in your work on a day to day basis
  • HR’s role in performance appraisals
  • Examining Human Resource Processes
  • Contractual requirements, including international anomalies
  • Discipline and exit interviewing requirements
  • What next for the future of HR provision

participant will gain insights into very different approaches by HR departments due to organizational circumstances.


How you will benefit in this course:

  • Describe the work and structure of a modern personnel (HR) department
  • State why accurate and accessible HR records and processes are essential
  • Describe the steps involved in administering a recruitment campaign
  • State the HR requirements for the induction of a new employee
  • Describe the uses of different selection and recruitment tools
  • Help to plan and administer performance appraisals
  • Contractual difference and the reasons behind them.
  • State the benefits of having an HR Strategy and long term HR Plan


Day 1

An Overview of the HR Function

  • Roles and Responsibilities of the Human Resources Administrator
  • Typical HR department structures
  • Centralized versus distributed HR
  • The HR service centre concept
  • Where the department fits in the organization
  • HR jobs and systems
  • Qualifications and professional study

Day 2

Working with Employess and Job Anaylsis

  • Terms and Conditions of Employment
  • Rights and obligations of employers and employees
  • Health and safety
  • Complying with employment law
  • Job Analysis
  • Developing Job Descriptions and Person Specifications
  • The use and application of Job Analysis information

Day 3

Recruitment and Selection

  • HR Planning
  • Recruitment process
  • Recruitment sources and methods
  • Selection process
  • The Application and CV’s
  • Assessment and development centers
  • Aptitude tests
  • Psychometric profiling
  • Reference checking and screening, Contracts and offers

Training and Development

  • Introduction to Training and development
  • Training Administration
  • Induction and basic job training for new employees
  • The science of adult learning
  • Learning styles
  • The Training coordinator
  • The Training cycle
  • Validation and Evaluation

Day 4

Outbound Activities Aimed At Improving:

  • Communication
  • Teamwork
  • Confidence
  • Motivation

Day 5

Performance Management and the Administration of Pay

  • Introduction to Performance Management
  • The Performance Appraisal
  • Administration requirements
  • Links to salary increase and bonus
  • The pros and cons of performance appraisals
  • Pay and reward, compensation and benefits
  • Salary structures
  • Payroll administration
  • Personal action planning

*ceremony / certificate


  • Managers who wish to experience the see the added value HR can contribute to an organization
  • Professionals who have an interest in the relationship between Human Resources and improving the performance of people
  • Managers considering a new career or sabbatical in HR and seeking a comprehensive overview of the Administrators role and responsibilities
  • Human Resource consultants  who wish to update their knowledge need to attend this informative programme
  • Human Resource Staff or HR Administrators wishing to refresh their knowledge of the role
  • Others interested in this training


  • Face To Face
  • Role playing
  • Post session assessment
  • Video presentation
  • Case study


5 working days


  • English
  • Tetun
  • Indonesia